Qualitative Research on Customer Licence Condition for Ofwat and Consumer Council for Water
O F W A T · Awarded contract
AwardedQualitative Research on Customer Licence Condition for Ofwat and Consumer Council for Water
Awarded 29 Nov 2022
Awarded29 Nov 2022
Value£69,950.00
SupplierWALNUT UNLIMITED LTD
AgencyO F W A T
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 3y 7mo ago4mo term
Awarded 29 Nov 2022Expired 30 Mar 2023
About
O F W A T awarded a contract to WALNUT UNLIMITED LTD for qualitative research with household water customers.
The research aimed to understand customers' expectations of water and wastewater companies regarding specific areas of customer service and support, customer views on principles for a new licence condition, feedback on proposed guidance for interpreting the licence condition, and the range and diversity of customer views, including differences between customer groups.
The contract value was AUD 69,950.
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Qualitative Research on Customer Licence Condition for Ofwat and Consumer Council for Water
Won by WALNUT UNLIMITED LTD · O F W A T
£70Kawarded
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