Provision of Telecare Call Handling Services for Sheltered Schemes
Basildon Borough Council · Awarded contract
AwardedProvision of Telecare Call Handling Services for Sheltered Schemes
Awarded 01 Feb 2018
Awarded01 Feb 2018
Value£244,000.00
AgencyBasildon Borough Council
RegionEast of England
CategoryPublic Services & Welfare
Ended 3y 9mo ago5y term
Awarded 1 Feb 2018Expired 31 Jan 2023
About
Basildon Borough Council awarded a contract to Centra t/a Invicta Telecare Services for the provision of telecare services, specifically call handling, to the Council's sheltered schemes.
The contract value is AUD 244,000.
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Provision of Telecare Call Handling Services for Sheltered Schemes
Won by Centra t/a Invicta Telecare Services · Basildon Borough Council
£244Kawarded
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Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security · Closes 6 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security · Closes 27 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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