Provision of Independent Phone Line for Consumer PPM Experiences by Ofgem
Ofgem · Awarded contract
AwardedProvision of Independent Phone Line for Consumer PPM Experiences by Ofgem
Awarded 23 Mar 2023
Ended 3y 6mo ago2mo term
Awarded 23 Mar 2023Expired 17 May 2023
About
Ofgem awarded a contract to National Association Of Citizens Advice Bureaux for the provision of an independent phone line to support consumers in sharing their experiences with prepayment meters (PPM), complementing Ofgem's existing webform.
The service aims to assist digitally excluded consumers, particularly those with vulnerability issues, in completing the webform.
The contract value is AUD 45,191.
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Provision of Independent Phone Line for Consumer PPM Experiences by Ofgem
Won by National Association Of Citizens Advice Bureaux · Ofgem
£45Kawarded
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Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
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