Operation of BEIS Consumer Advice and Information Call Centre for Home Energy Performance
Awarded 12 Dec 2022
About
Business Energy and Industrial Strategy awarded a contract to Go-Centric Ltd for the operation of the Consumer Advice and Information (CAI) phone line service, providing consumers in England with tailored and impartial information on improving the energy performance of their homes.
The service supports people across the digital inclusion spectrum, particularly those with low digital inclusion or requiring more detailed advice, and guides consumers through the digital journey on the newly launched GOV.UK website.
The contract value is AUD 728,000.
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