Provision of Warm Home Discount Contact Centre Services
Crown Commercial Service · Awarded contract
AwardedProvision of Warm Home Discount Contact Centre Services
Awarded 31 Jul 2022
Awarded31 Jul 2022
Value£1,414,027.09
SupplierGO-CENTRIC LIMITED
AgencyCrown Commercial Service
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 2y 12mo ago1y 3mo term
Awarded 31 July 2022Expired 11 Nov 2023
About
Crown Commercial Service awarded a contract to GO-CENTRIC LIMITED for the provision of contact centre services for the BEIS Warm Home Discount Scheme.
The supplier will deliver telephony and correspondence services, including collecting and processing customer details to enable eligible recipients to receive discounted energy bills, using the BEIS algorithm to determine eligibility where necessary, and processing general queries, requests to energy suppliers, and complaints.
The contract value is AUD 1,414,027.09.
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Provision of Warm Home Discount Contact Centre Services
Won by GO-CENTRIC LIMITED · Crown Commercial Service
£1.4Mawarded
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Dynamic Purchasing System for Demand Management and Renewable Energy ServicesEnergy & Environment · Closes 23 Feb 2029
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