North Yorkshire County Council · Awarded contract
Awarded

Provision of Call Centre Ancillary Services - Interactive Voice Assistant Phase 2 to North Yorkshire County Council

Awarded 22 Feb 2023

View live tenders
Awarded22 Feb 2023
Value£580,374.46
RegionYorkshire and The Humber
CategoryIT & Software
Ended 2y 7mo ago1y 1mo term
Awarded 22 Feb 2023Expired 31 Mar 2024

North Yorkshire County Council awarded a contract to Opus Business Systems Limited t/a Opus Telecoms for Call Centre Ancillary Services - Interactive Voice Assistant Phase 2.

The contract value is AUD 580,374.46.

The initial term runs from 22 February 2023 to 31 March 2024, with two optional one-year extensions: OTE 1 from 01 April 2024 to 31 March 2025 and OTE 2 from 01 April 2025 to 31 March 2026.

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Other similar contracts12

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Microsoft Dynamics 365 Contact Centre Telephony Programme Phase 2IT & SoftwareTTEC Consulting (UK) Limited
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Award of Enhanced Voice Recognition Telephony Contract to Netcall Telecom LimitedIT & SoftwareNetcall Telecom Limited
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Provision of Telephony and Contact Centre Services to National Association of Citizens Advice BureauxTelecommunicationsAccenture
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