Out-of-Hours and Antisocial Behaviour Call Handling Services for Plymouth Community Homes
Plymouth Community Homes · Awarded contract
AwardedOut-of-Hours and Antisocial Behaviour Call Handling Services for Plymouth Community Homes
Awarded 07 May 2019
Awarded07 May 2019
Value£121,000.00
SupplierOrbis Project Ltd
AgencyPlymouth Community Homes
RegionSouth West
CategoryPublic Safety & Security
Ended 5y 6mo ago2y term
Awarded 7 May 2019Expired 6 May 2021
About
Plymouth Community Homes awarded a contract to Orbis Project Ltd for out-of-hours and antisocial behaviour telephone call handling services.
The provider interfaces with Plymouth Community Homes' systems to respond to tenant enquiries in accordance with defined processes.
The contract value is £121,000.
Similar open tenders12
TenderCloses
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Out-of-Hours Emergency Repairs Call Handling Service for ConnexusPublic Services & Welfare
06 Nov 2026
Day & Evening Services – London Borough of Hackney (Building-Based and Community Integrated Lots)Public Services & Welfare
30 Apr 2027
Maintenance of 14 Warden Call Systems and 517 Speech Modules in Sheltered and Homeless HousingPublic Safety & Security
06 Nov 2026
Offender Engagement, Support and Oversight Service for High-Risk Offenders in Supported Exempt Accommodation – DerbyshirePublic Services & Welfare
13 Nov 2026
Out-of-Hours Gas Service Checks for Domestic Properties – Derby HomesPublic Services & Welfare
25 Nov 2026
Barnsley Integrated Carers Support and Prevention Service for Adults (5-year contract)Public Services & Welfare
13 Nov 2026
Market Engagement — Community Safety Patrolling and Response Services for London Borough of CroydonPublic Safety & Security
09 Nov 2026
24/7 Emergency Homeless Accommodation (May Place) and Targeted Rough Sleeping Outreach — Basingstoke and Deane 2027–2030Public Services & Welfare
26 Nov 2026
Housing Support Services – Housing First, Outreach Tenancy Support and Supported Accommodation (Falkirk Council area)Public Services & Welfare
09 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Out-of-Hours Call Handling Services for Citizen HousingPublic Services & WelfareORBIS PROTECT LIMITED
$476,282.88
Out-of-Hours Call Handling Service for AmicusHorizon ResidentsPublic Services & WelfareOrbis Protect Ltd
$200,000
Out of Hours Call Handling Service for Network Homes ResidentsPublic Services & WelfareOrbis Protect Limited
$275,000
Out of Hours Call Handling Service for Wiltshire CouncilPublic Services & WelfareOrbis Protect Ltd
$73,704
Out of Hours Call Handling and Daily Telephone Overflow Services for Watford Community Housing TrustPublic Services & WelfareOrbis Protect Ltd
$100,000
Provision of Out of Hours Call Service for Peabody TrustPublic Services & WelfareOrbis Protect Limtied
$443,520
Provision of Out of Hours Call Centre Services for Islington and Shoreditch Housing AssociationPublic Services & WelfareOrbis Protect Ltd
$250,000
Out of Hours Call Handling Service for Halton HousingPublic Services & WelfareOrca Business Support Limited
$65,000
Out-of-Hours Call Handling Services for Phoenix Community HousingPublic Services & WelfareNPA
$48,000
Out of Hours Call Handling Service for CHPPublic Services & WelfareOrbis Protect Ltd
$143,568
Provision of Out of Hours Call Handling Service for Oxford City CouncilPublic Services & WelfareOrbis Protect Ltd
$12,798.07
Award of Out of Hours Contact Centre Services to Orbis Protect by Aspire HousingPublic Services & WelfareOrbis Protect
$0
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find public safety and security tenders in South West in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Out-of-Hours and Antisocial Behaviour Call Handling Services for Plymouth Community Homes
Won by Orbis Project Ltd · Plymouth Community Homes
£121Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new public safety and security tenders
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
From your alert: Public Safety & Security
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Orbis Project Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins public safety and security contracts in South West?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get public safety and security tenders in South West by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
