Mediation and Conflict Resolution Service for Norwich City Council Residents
Awarded 30 Sep 2019
About
Norwich City Council e-Tendering awarded a contract to Catch22 Charity Limited for mediation, conflict resolution, and resilience building services for Norwich City Council residents.
The contract, valued at £64,863.5, was for an initial two-year term with options to extend.
The service supports the council's restructured antisocial behaviour approach, emphasizing early intervention and empowering residents to address neighbourhood issues, with an anticipated 70-100 cases annually.
Referrals are predominantly self-made by residents, with some from council officers, and the service is limited to residents within Norwich City Council boundaries.
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