Lifeline, Lone Worker and Out of Hours Call Monitoring Services

About

Cannock Chase District Council (CCDC) has run a Further Competition via ESPO framework agreement no.

203_25 Technology enabled care (Telecare) products and associated services under Lot 1.1.

CCDC has awarded a supplier to assist the Council in the provision of a Telecare Alarm Service, which includes a 24-hour monitoring service for sheltered housing schemes and Council housing.

The Supplier will also provide out-of-hours telephone call answering and lone working monitoring services.

The Council manage approximately 5,000 mixture social housing dwellings - ranging from 1-3 bed flats, 1- 3 bed bungalows, 2-4 bed houses and 4 Independent Living schemes across the District of Cannock Chases in a geographical area of a 10 mile radius across the towns.

Council tenants who met criteria for a social alarm are offered a basic telecare device.