Lease and Support of Multi-Functional Devices with Print Management Software for North Hertfordshire District Council
Awarded 01 Nov 2025
About
North Hertfordshire District Council awarded a contract to Ricoh UK Ltd for the lease, supply, installation, and maintenance of nine Multi-Functional Devices (MFDs) across four sites, along with print management software, inclusive consumables, training, and support.
The contract value is AUD 41,796.
The scope includes secure mono and colour printing, on-premise print management software with Active Directory integration, secure release, scan-to-me, and departmental reporting, all-inclusive service and consumables (service, parts, toner, staples, delivery, installation, training), strong SLAs with ≥99% uptime and prompt resolution targets, and sustainability measures such as recycled materials, toner recycling, and CO₂ reporting.
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