Independent Review of Escalated Customer Complaints for GMC
General Medical Council (GMC) · Awarded contract
AwardedIndependent Review of Escalated Customer Complaints for GMC
Awarded 31 Mar 2018
Ended 5y 7mo ago3y term
Awarded 31 Mar 2018Expired 30 Mar 2021
About
The General Medical Council (GMC) awarded a contract to Ch&I Associates for an independent review and advice service assessing the effectiveness of complaints handling in escalated customer complaints that remained unresolved under the GMC's internal complaints policy.
The complaints to be reviewed are identified by the GMC against set criteria, and the service does not constitute an automatic right for complainants.
The contract value is AUD 86,400.
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Independent Review of Escalated Customer Complaints for GMC
Won by Ch&I Associates · General Medical Council (GMC)
£86Kawarded
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Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · Closes 23 Nov 2026
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