Independent Complaints Review Service for The National Archives
THE NATIONAL ARCHIVES · Awarded contract
AwardedIndependent Complaints Review Service for The National Archives
Awarded 31 Mar 2018
Awarded31 Mar 2018
Value£15,000.00
SupplierCH&I ASSOCIATES LTD
AgencyTHE NATIONAL ARCHIVES
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 5y 7mo ago3y term
Awarded 31 Mar 2018Expired 30 Mar 2021
About
The National Archives awarded a contract to CH&I Associates Ltd for independent complaints review services over a three-year period, valued at AUD 15,000.
The service provides an impartial final stage of complaint review, settling complaints about poor or inappropriate service through conciliation or adjudication, and investigating whether The National Archives has provided satisfactory service in line with its policies and procedures.
Similar open tenders12
TenderCloses
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical
23 Nov 2026
Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical
23 Nov 2026
Independent Investigators and Review Panel Members for Statutory Children's Service ComplaintsConsultancy & Legal
03 Nov 2026
Liverpool City Council – Integrated Advocacy Service (Statutory and Non-Statutory)Public Services & Welfare
16 Nov 2026
Internal Audit Services for Kingdom Housing Association — 4-Year Contract with Optional 1-Year ExtensionConsultancy & Legal
06 Nov 2026
Independent Audit Services for National Library of Wales Staff Superannuation SchemeConsultancy & Legal
11 Nov 2026
External Audit Services for Two Council-Owned Companies – Financial Year Ending 31 March 2027Consultancy & Legal
23 Nov 2026
Tameside Independent Advocacy Service – IMHA, IMCA, Care Act and NHS Complaints SupportPublic Services & Welfare
02 Dec 2026
Statutory External Audit Services for Advance – 3-Year Contract from 2026/27 with Optional 2-Year ExtensionConsultancy & Legal
16 Nov 2026
All-Age Independent Advocacy Service for Cornwall and Isles of Scilly – Cornwall Council contract starting 01 April 2027Public Services & Welfare
12 Nov 2026
Further Competition for Internal Audit and Assurance Services (Lot 1) under RM6310 FrameworkConsultancy & Legal
03 Nov 2026
BFI National Archive — Archive Activity Management Software for Internal Tracking and ReportingIT & Software
09 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Independent Complaints Review and Resolution Service for The National ArchivesConsultancy & LegalCH&I ASSOCIATES LTD
$19,125
Appointment of Jodi Berg as Independent Complaints Reviewer for The National ArchivesConsultancy & LegalJodi Berg
$10,800
Internal Audit Services for The National ArchivesConsultancy & LegalMazars LLP
$250,000
Review of Archive Service Accreditation Programme by KEVINJBOLTON LTD.Consultancy & LegalKEVINJBOLTON LTD.
$19,800
Independent Review of Escalated Customer Complaints for GMCConsultancy & LegalCh&I Associates
$86,400
Appointment of Independent Complaints Reviewer by Crown Commercial ServiceConsultancy & LegalYounger Marketing Management Ltd.
$135,000
Independent Complaints Review Service for Arts Council England's 2018-22 Investment RoundConsultancy & LegalVerita Consultancy Ltd
$134,000
Offsite Records Storage Services for The National ArchivesMiscellaneousCOMPASS MINERALS STORAGE & ARCHIVES LIMITED
$1,350,000
Digital Archiving Security Review for The National ArchivesIT & SoftwareTMC3 ltd
$10,450
Automated Information Management Assessment by Zaizi Ltd for The National ArchivesIT & SoftwareZaizi Ltd
$180,792
Evidence-Gathering on National Centre for Archaeological Archives for UKRI-AHRCArts & CultureHistoric Buildings and Monuments Commission for England T/A His
$45,061
Offsite Records Storage Services for The National ArchivesPublic Services & WelfareCOMPASS MINERALS STORAGE & ARCHIVES LIMITED
$9,400,000
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find consultancy and legal tenders in United Kingdom in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Independent Complaints Review Service for The National Archives
Won by CH&I ASSOCIATES LTD · THE NATIONAL ARCHIVES
£15Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new consultancy and legal tenders
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · Closes 23 Nov 2026
Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical · Closes 23 Nov 2026
From your alert: Consultancy & Legal
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow CH&I ASSOCIATES LTD and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins consultancy and legal contracts in United Kingdom?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get consultancy and legal tenders in United Kingdom by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
