Independent External Review of Escalated Customer Complaints for the General Medical Council
General Medical Council · Awarded contract
AwardedIndependent External Review of Escalated Customer Complaints for the General Medical Council
Awarded 19 Dec 2016
Awarded19 Dec 2016
Value£80,000.00
SupplierIcrs
AgencyGeneral Medical Council
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 6y 11mo ago2y 12mo term
Awarded 19 Dec 2016Expired 18 Dec 2019
About
The General Medical Council awarded a contract to Icrs for the independent external examination of individual customer complaints escalated through the GMC's internal complaints process, at a value of £80,000.
The GMC receives approximately 2,500 customer complaints per year and commissioned this service to explore the feasibility of a final independent external examiner, with escalation at the GMC's discretion based on criteria it determines.
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Independent External Review of Escalated Customer Complaints for the General Medical Council
Won by Icrs · General Medical Council
£80Kawarded
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