Direct Award of NHS Complaints Advocacy Service to Carers Federation Ltd by Darlington Borough Council
Darlington Borough Council · Awarded contract
AwardedDirect Award of NHS Complaints Advocacy Service to Carers Federation Ltd by Darlington Borough Council
Awarded 31 Mar 2025
Awarded31 Mar 2025
Value£101,765.00
SupplierCarers Federation Ltd
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 3y 5mo5y term, 32% elapsed
Awarded 31 Mar 2025Expires 31 Mar 2030
About
Darlington Borough Council awarded a contract to Carers Federation Ltd for the provision of the NHS Complaints Advocacy Service.
The service was previously delivered by Carers Federation under a consortium agreement led by Gateshead Council.
From 1 April 2022, Gateshead Council ceased leading the consortium, leading Darlington Borough Council to directly award the contract to Carers Federation Ltd.
The service remains unchanged.
The contract value is £101,765.
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Other similar contracts12
Contract and supplierAwarded value
Direct Award of NHS Complaints Advocacy Service to Carers Federation Ltd by Darlington Borough CouncilPublic Services & WelfareCarers Federation Ltd
$69,354
Extension of Independent Complaints Advocacy Contract with Carers Federation LtdPublic Services & WelfareCarers Federation Ltd
$22,000
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Award of Independent NHS Complaints Advocacy Service to Carers Federation LtdPublic Services & WelfareCarers Federation ltd
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Award of Community Care Fund Service to Darlington Citizens Advice BureauPublic Services & WelfareDarlington Citizens Advice Bureau
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Direct Award of NHS Complaints Advocacy Service to Carers Federation Ltd by Darlington Borough Council
Won by Carers Federation Ltd · Darlington Borough Council
£102Kawarded
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Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · Closes 23 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
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