Hertfordshire Constabulary · Awarded contract
Awarded

Deployment of Soroco Scout Software for Contact Centre Automation at Hertfordshire Constabulary

Awarded 30 Jan 2024

View live tenders
Awarded30 Jan 2024
Value£76,000.00
SupplierAgilisys Ltd
RegionEast of England
CategoryIT & Software
Ended 2y 6mo ago3mo term
Awarded 30 Jan 2024Expired 29 Apr 2024

Hertfordshire Constabulary awarded a contract to Agilisys Ltd for the deployment of Soroco Scout software into the First Contact Resolution (FCR) function to identify duplication of input or processes within the FCR call handling and deployment cycle, aiming to increase capacity through automation of processes.

The contract value is AUD 76,000.

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