Customer Segmentation Model Development for Ofwat by Cambridge Economic Policy Associates
WATER SERVICES REGULATION AUTHORITY · Awarded contract
AwardedCustomer Segmentation Model Development for Ofwat by Cambridge Economic Policy Associates
Awarded 29 Jan 2018
Awarded29 Jan 2018
Value£49,480.00
RegionWest Midlands
CategoryConsultancy & Legal
Ended 8y 8mo ago2mo term
Awarded 29 Jan 2018Expired 29 Mar 2018
About
The Water Services Regulation Authority (Ofwat) awarded a contract to Cambridge Economic Policy Associates Limited for the development of a residential customer segmentation model.
The project aimed to enhance Ofwat's understanding of water customers' needs, particularly vulnerable customers, and to provide a common language for policy design.
The model was intended to support regulatory scrutiny of companies' business plans, charging schemes, and debt collection practices.
The contract value was £49,480.
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