Award of Contract to London Economics for Support in Delivering the Vulnerability Focus Report
Awarded 05 Oct 2015
About
Water Services Regulation Authority (Ofwat) awarded a contract to London Economics for specialist external expertise to support the delivery of the upcoming Focus Report on Vulnerable Customers.
The scope included investigating how regulated markets with a history of consumer problems approach consumer vulnerability, identifying drivers of vulnerability within the water sector, considering existing measures to mitigate vulnerability, and identifying effective intervention tools to prepare evidence-based responses from a consumer policy viewpoint.
The contract value was £58,500.
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