Award of Urgent Treatment Centre Services at Watford General Hospital

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NHS Shared Business Services awarded a contract to Greenbrook Healthcare (Hounslow) Ltd for the development and delivery of a new Urgent Treatment Centre (UTC) service co-located with the Emergency Department at Watford General Hospital.

The service brings primary care clinical capacity with a specialist focus on streaming and managing urgent conditions normally presenting at the Emergency Department, as well as referrals from 111.

The contract has an initial term of 4 years and 3 months, from April 2020 until June 2024, with rights reserved to terminate a year earlier, and may be extended for up to a total of 8 years and 3 months until June 2028.

The expected contract value is circa £2m per year for core service activity, worth £8.7m across 4 years and 3 months, or up to £16.3m over 8 years 3 months if extended.

The contracted scope may be expanded to include early winter provision, paediatric streaming and initial assessment, activity growth, employment of some or all staff currently provided by the Trust, and sub-contracting the delivery of Hemel UTC and St Albans MIU/UTC, with potential contract value up to £76m across 8 years 2 months.