Award of Telephony Services Contract for Customer Experience to Eckoh UK Ltd
TRANSPORT FOR LONDON · Awarded contract
AwardedAward of Telephony Services Contract for Customer Experience to Eckoh UK Ltd
Awarded 29 Jun 2015
Awarded29 Jun 2015
Value£1,200,000.00
SupplierEckoh UK Ltd
AgencyTRANSPORT FOR LONDON
RegionLondon
CategoryTelecommunications
Ended 7y 4mo ago4y term
Awarded 29 June 2015Expired 28 June 2019
About
Transport for London awarded a contract to Eckoh UK Ltd for telephony services for customer experience, valued at AUD 1,200,000.
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Award of Telephony Services Contract for Customer Experience to Eckoh UK Ltd
Won by Eckoh UK Ltd · TRANSPORT FOR LONDON
£1.2Mawarded
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Department for Transport Call-Off Contract for Shared Transport Research, Evaluation and AnalysisConsultancy & Legal · Closes 12 Nov 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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