Office for National Statistics · Awarded contract
Awarded

Award of Public Contact Centre Services to Serco Group by ONS

Awarded 17 Oct 2018

View live tenders
Awarded17 Oct 2018
Value£0.00
SupplierSerco Group
RegionUnited Kingdom
CategoryPublic Services & Welfare
Ended 4y 10mo ago3y 3mo term
Awarded 17 Oct 2018Expired 31 Dec 2021

The Office for National Statistics awarded a contract to Serco Group for the provision of Public Contact Centre Services.

The services involve delivering an experienced, industry-led, efficient and scalable contact centre to support the ONS's role as the UK's largest independent producer of official statistics, including the collection, compilation, analysis and dissemination of key economic, social and demographic statistics.

The contract was awarded through a framework agreement.

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