Award of Out of Hours Call Handling and Social Media Monitoring Framework Services to Multiple Suppliers
Hyde Housing Association Ltd · Awarded contract
AwardedAward of Out of Hours Call Handling and Social Media Monitoring Framework Services to Multiple Suppliers
Awarded 01 Dec 2023
Awarded01 Dec 2023
Value£50,000,000.00
RegionUnited Kingdom
CategoryPublic Services & Welfare
Expires in 1y 1mo4y term, 73% elapsed
Awarded 1 Dec 2023Expires 30 Nov 2027
About
Hyde Housing Association Ltd awarded a contract to Careium UK Limited, Nationwide Property Assistance Ltd, Eastvantage Business Solutions Inc, and Response Team 247 Limited for the provision of out of hours call handling and social media monitoring services.
The framework agreement, valued at £50,000,000, covers emergency repairs call handling, anti-social behaviour management, business continuity planning, and contractor management on an out of hours or 24/7 basis.
The framework duration is four years, with call-off agreements potentially extending beyond this period.
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Award of Out of Hours Call Handling and Social Media Monitoring Framework Services to Multiple Suppliers
Won by CAREIUM UK LIMITED,NATIONWIDE PROPERTY ASSISTANCE LTD,Eastvantage Business Solutions Inc,Response Team 247 Limited · Hyde Housing Association Ltd
£50.0Mawarded
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