Birmingham City Council · Awarded contract

Awarded

Award of Homelessness Reduction Act Duty to Refer IT Solution to Home Connections Lettings Ltd

Awarded 02 Sep 2018

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Awarded02 Sep 2018

Value£0.00

SupplierHome Connections Lettings Ltd

AgencyBirmingham City Council

RegionWest Midlands

CategoryIT & Software

Ended 5y 2mo ago2y 12mo term

Awarded 2 Sept 2018Expired 30 Aug 2021

About

Birmingham City Council awarded a contract to Home Connections Lettings Ltd for a software solution to support the Housing Options service in meeting the Duty to Refer under the Homelessness Reduction Act (2017).

The solution provides a web-based portal for public authorities to make referrals, records and stores practitioner-entered data, directs referrals to specific local authorities based on destination, applies question logic to tailor information for different agencies, and offers a dashboard for tracking and reporting referrals.

It also enables local authorities to action, accept, decline, return, and progress referrals, record outcomes, provide feedback via template letters, develop new referral types, and make and record outgoing referrals to public authorities.

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2 new IT and software tenders

Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026

Advice and Inclusion Service for Housing and Homelessness Prevention — Cheltenham Borough Council (2026)Public Services & Welfare · Closes 25 Nov 2026

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