Award of Customer Contact Centre Cloud Platform (Genesys CX3) to Kerv Experience Limited
London Borough of Enfield · Awarded contract
AwardedAward of Customer Contact Centre Cloud Platform (Genesys CX3) to Kerv Experience Limited
Awarded 21 Jan 2025
Awarded21 Jan 2025
Value£1,074,542.00
SupplierKerv Experience Limited
RegionUnited Kingdom
CategoryIT & Software
Expires in 3y 3mo5y term, 36% elapsed
Awarded 21 Jan 2025Expires 20 Jan 2030
About
London Borough of Enfield awarded a contract to Kerv Experience Limited for the Council's Customer Contact Centre Cloud Platform (Genesys CX3).
The contract was awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services.
The contract value is £1,074,542, with an initial period of 3 years and an option to extend for a further 2 years.
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Award of Customer Contact Centre Cloud Platform (Genesys CX3) to Kerv Experience Limited
Won by Kerv Experience Limited · London Borough of Enfield
£1.1Mawarded
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Unified Customer Contact and Force Control Room Solution – York & North Yorkshire Combined Authority and North Yorkshire PolicePublic Safety & Security · Closes 17 Nov 2026
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