The Legal Aid Agency · Awarded contract
Awarded

Award of Civil Legal Advice Contracts for Specialist Telephone Services (2025-2028)

Awarded 31 Aug 2025

View live tenders
Expires in 1y 10mo3y term, 40% elapsed
Awarded 31 Aug 2025Expires 30 Aug 2028

The Legal Aid Agency awarded contracts to Citizens Advice Gateshead, Stephensons Solicitors LLP, Access to Public Law Ltd, Citizens Advice Mid Mercia, Direct Help and Advice, Watson Woodhouse, and Loss Legal Services (t/a SEN Support Solicitors) for the delivery of specialist telephone advice services under the 2025 Civil Legal Advice Contract.

The contracts cover Discrimination, Education, and Housing and Debt advice, with up to 4 Discrimination contracts, up to 5 Education contracts, and up to 3 Housing and Debt contracts available.

The total contract value is £9,159,482, and the contracts will run from 1 September 2025 until 31 August 2028, subject to the LAA's rights of early termination.

Similar open tenders12

Legal Aid Agency 2025 Standard Crime Contract for Publicly Funded Criminal Legal Aid ServicesConsultancy & Legal
30 Sep 2034
Coventry City Council Advice Services Grant 2027 — Specialist Legal, Welfare Benefit and Debt AdvicePublic Services & Welfare
19 Nov 2026
All-Age Independent Advocacy Service for Cornwall and Isles of Scilly – Cornwall Council contract starting 01 April 2027Public Services & Welfare
12 Nov 2026
Liverpool City Council – Integrated Advocacy Service (Statutory and Non-Statutory)Public Services & Welfare
16 Nov 2026
All-Age Independent Advocacy Service for Cornwall and Isles of Scilly – Contract from 1 April 2027Public Services & Welfare
12 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Statutory External Audit Services for Advance – 3-Year Contract from 2026/27 with Optional 2-Year ExtensionConsultancy & Legal
16 Nov 2026
Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical
23 Nov 2026
Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical
23 Nov 2026
Wales Hate Support Centre — 4-Year Hate Crime Support and Advocacy Service from 1 April 2027Public Services & Welfare
23 Nov 2026
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Birmingham Flexible Contracting Agreement for Refugee Support and Integration Services (Lots 1–5)Public Services & Welfare
30 Mar 2027

Other similar contracts12

Award of Civil Legal Aid Services Contracts for England and WalesConsultancy & LegalCitizens Advice Gateshead,Equality and Employment Law Centre,Stephensons Solicitors LLP
$4,700,000
Award of 2018 Civil Legal Advice Discrimination Contracts to Citizens Advice Gateshead and Stephensons SolicitorsConsultancy & LegalCitizens Advice Gateshead,Stephensons Solicitors
$556,970
Award of 2018 Civil Legal Advice Contracts for Telephone-Based Services in England and WalesConsultancy & LegalFLG Ltd,Direct Help and Advice,T.A.Law,Crime Direct
$7,781,577
Award of Civil Legal Advice Contracts for Specialist Telephone Advice in EducationConsultancy & LegalCoram Children's Legal Centre,Loss Insurance and Legal Services t/a SEN Support Solicitors
$3,718,000
Procurement of Civil Legal Aid Services from Autumn 2019Consultancy & LegalVarious Suppliers
$0
Award of Civil Legal Aid Services Contracts in England and Wales from 1 September 2023Consultancy & LegalMultiple suppliers
$7,781,577
Award of 2024 Standard Civil Contract for Legal Aid Services and Housing Loss Prevention Advice ServiceConsultancy & LegalMultiple suppliers
$7,781,577
Award of Housing & Debt Specialist Telephone Advice Services Contract to Watson Woodhouse SolicitorsConsultancy & LegalWatson Woodhouse Solicitors
$1,033,222.64
Award of 2018 Standard Civil Contract for Face-to-Face Legal Aid ServicesConsultancy & LegalVarious suppliers - a list can be found at www.gov.uk/government
$1,950,000,000
Award of 2015 Standard Civil Contract for Legal Services in England and WalesConsultancy & LegalAll 2015 Standard Civil Contract Suppliers
$21,900,000
Award of Contracts for Publicly Funded Housing and Debt Services from 1 April 2021Consultancy & LegalCitizens Advice Bury & Bolton,JHB Law trading as Law Stop Solicitors,The Community Law Partnership,JHB Law trading as Law Stop Solicitors,Virgo Consultancy Services Ltd,Sheffield Citizens Advice and Law Centre Ltd,Citizens Advice Bury & Bolton,Watson Woodhouse Limited,JHB Law trading as Law Stop Solicitors,Cambridge House and Talbot,Sunnyfields Solicitors,Black Antelope Law,Virgo Consultancy Services Ltd,JHB Law trading as Law Stop Solicitors,The Community Law Partnership,Citizens Advice Dudley and Wolverhampton,Virgo Consultancy Services Ltd,Abbotts Martin Ltd,JHB Law trading as Law Stop Solicitors,Virgo Consultancy Services Ltd,JHB Law trading as Law Stop Solicitors,Pennine West Citizens Advice Bureau,Kirklees Citizens Advice & Law Centre
$474,925
Award of Leeds Advice Service Contract to Citizens Advice LeedsPublic Services & WelfareCitizens Advice Leeds
$1,501,075

GovMarket

We do the hard work.
You win the work.

We find the tenders, read the documents and track who wins, so your time goes on bids you can win.

–open consultancy and legal tenders right now
–new in the last 7 days
–contracts awarded in the last 12 months
7 days free, then £36/GBP per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.