Porchlight · Awarded contract

Awarded

24/7 Telephone and Online Mental Health Support for Kent and Medway

Awarded 31 Mar 2023

View live tenders

Awarded31 Mar 2023

Value£241,920.30

SupplierMENTAL HEALTH MATTERS

AgencyPorchlight

RegionSouth East

CategoryHealth & Medical

Ended 2y 7mo ago1y term

Awarded 31 Mar 2023Expired 31 Mar 2024

About

Porchlight awarded a contract to Mental Health Matters for the continuation of a 24/7 telephone and online support service for the Kent and Medway population, providing information and support to people experiencing wellbeing and mental health distress.

The service is marketed via health and social care partner websites and a sustained 'Release the Pressure' media campaign, with lines operated 24 hours including weekends and bank holidays.

The service was varied into Live Well Kent and Medway (LWKM) in 2018 and managed by LWKM strategic partner Shaw Trust; during procurement of LWKM, management was awarded to Porchlight.

Porchlight intends to procure the service through a competitive process during this award period for the remainder of the LWKM contract (to March 2026 with an option to extend to March 2028), but requires the current economic operator to continue providing services on a short-term basis to avoid disruption, maintain continuity, and procure with full information.

The contract value is £241,920.3.

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