Online Counselling and Wellbeing Support for Young People in Harrow
Awarded 31 Mar 2021
About
NHS Shared Business Services awarded a contract to Kooth for online counselling and wellbeing support for young people in Harrow.
The service delivers interventions for young people aged 11-25 with low-level mental health issues through a 24-hour web-based online counselling support service and a text-based service with qualified counsellors.
The aims include helping children and young people improve mental health outcomes early, providing age-appropriate information and advice, delivering measurable improvements in emotional and mental health, offering fast, easy, and free access to online counselling, providing direct counselling support to assist recovery and prevent referral into CAMHS, supporting children assessed by CNWL and awaiting treatment, making appropriate referrals to CAMHS for complex concerns, demonstrating service user satisfaction and Best Value, offering immediate support from registration with no waiting, reducing stigma by offering online support, promoting integrated partnership and collaborative care across agencies to reduce demand on specialist children's services, and improving school knowledge and capacity to identify and address emotional wellbeing and mental health problems through good engagement and a whole-school approach.
The contract value is AUD 14,250.
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