Online Counselling and Wellbeing Support for Young People in North West London
Awarded 31 Mar 2021
About
NHS Shared Business Services awarded a contract to Kooth for online counselling and wellbeing support for young people in North West London.
The service delivers interventions for young people aged 11-25 with low-level mental health issues, providing 24-hour web-based online counselling and a text-based service with qualified counsellors.
The aims include improving outcomes early, providing age-appropriate information and signposting, delivering measurable improvements in emotional and mental health, offering fast, easy, and free access to online counselling, providing direct support to assist recovery and prevent referral into CAMHS, supporting children assessed by CNWL and awaiting treatment, making appropriate referrals to CAMHS for complex concerns, demonstrating service user satisfaction and Best Value, offering immediate support from registration, reducing stigma, promoting integrated partnership and collaborative care across agencies to reduce demand on specialist services, and improving schools' knowledge and capacity to address emotional wellbeing and mental health problems through a whole-school approach.
The contract value is £17,685.
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