London Borough of Brent · ProContract

Closed

Tender: Independent Health Complaints Advocacy Service for NHS-funded Care

Released about 2 months ago

Closed05 Oct 2026

Est. valueEstimate£90K to £1.2M

LocationLondon

AgencyLondon Borough of Brent

SourceProContract

CategoryHealth & Medical

Submissions closedClosed Mon, 5 Oct 2026

About

The Council is seeking a supplier for an Independent Health Complaints Advocacy Service (IHCAS) to empower and support clients, their families, carers or representatives to navigate complaints or grievances about any aspect of care or treatment received from NHS-funded services and to assist them in finding a resolution. The Council will run a market engagement event online via Microsoft Teams on 6 October 2026 at 10:30am; suppliers wishing to attend should express interest by 5pm on 5 October 2026 to be sent the invitation link.

Insight

This opportunity will be most relevant to organisations with experience in health complaints advocacy or patient support services; key considerations include the need to support clients and their representatives through NHS complaints procedures and to meet the RSVP deadline to attend the market engagement event.

Similar open tenders12

Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical

23 Nov 2026

Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical

23 Nov 2026

Liverpool City Council – Integrated Advocacy Service (Statutory and Non-Statutory)Public Services & Welfare

16 Nov 2026

Tameside Independent Advocacy Service – IMHA, IMCA, Care Act and NHS Complaints SupportPublic Services & Welfare

02 Dec 2026

Similar awarded contracts12

Typical £90K to £1.2M

Award of Healthwatch and Independent Health Complaints Advocacy Services in East SussexPublic Services & WelfareEast Sussex Community Voice

£2

Provision of Independent Health Complaints Advocacy Service for NHS Complaints in EnfieldPublic Services & WelfareVoiceability

£81,649

Commissioning of Independent Health Complaints Advocacy Service for Barnet ResidentsHealth & MedicalVoiceAbility

£137,874

Provision of Independent Health Complaints Advocacy Service in Telford and WrekinPublic Services & WelfareEngaging Communites Staffordshire

£20,560

Agency spend history

London Borough of Brent

What London Borough of Brent has spent, year by year and by contract size, and who won the work.

Unlock the full platform.

7 days free, then £36/GBP per month. Cancel anytime.

What you get

Find

Find health and medical tenders in London in one place.

This one came from ProContract. We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.

Narrow it downFilter by category, region and area, or view open tenders on a map.

Alerts

More tenders like this one, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.

Instant or dailyGet an email when a match is published, or one summary a day.

Gmail

OutlookAny other inboxWorks with any email address

GovMarketto you

7:00 am

2 new health and medical tenders

Independent Health Complaints Advocacy Service (IHCAS) – 3-Year Council Contract from 1 April 2027Health & Medical · Closes 23 Nov 2026

Independent Health Complaints Advocacy Service (IHCAS) – Provision Contract 1 Apr 2027 to 31 Mar 2030Health & Medical · Closes 23 Nov 2026

From your alert: Health & Medical

Assess

Size up this tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.

Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow London Borough of Brent and the suppliers it buys from.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.

Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.

Take it with youExport tenders and matches to CSV.

GovBot

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get health and medical tenders in London by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then £36/GBP per month