Tender: Design, Delivery and Investment Partner for Housing-Related Support Services (Outcomes-Based Contract)

About

The Council is seeking a Design, Delivery and Investment Partner to lead the design and coordination of a housing-related support service model, commission and coordinate frontline provision, maintain service quality and performance, and deliver measurable improvements for residents who are experiencing or at risk of homelessness, housing instability or difficulty sustaining suitable accommodation. The services will target measurable outcomes including accommodation stability, independent living, wellbeing, financial resilience, personal safety, community inclusion, education, employment, training and volunteering, prevention of homelessness and repeat homelessness, and sustainable move-on and independence. The contract is wholly outcomes-based with payments released only for achieved outcomes; bids supported by social investment are welcomed but not required if providers can cover service costs prior to outcomes payments without undue financial risk. The initial contract term is four years with an option to extend for a further two years, and the estimated contract value for the initial four-year period is up to £12.8 million (excluding any extension).