Tender: Design and Delivery Partner for Housing-Related Support Services – Outcomes-Based Contract

About

The Council is seeking a Design, Delivery and Investment Partner to lead the design, coordination and commissioning of housing-related support services for residents who experience, or are at risk of, homelessness, housing instability or difficulty sustaining suitable accommodation. The Partner will maintain service quality and performance and deliver measurable improvements across accommodation stability, independent living, wellbeing, financial resilience, personal safety, community inclusion, education, employment, training and volunteering, prevention of homelessness and repeat homelessness, and sustainable move-on and independence. The Services will operate on a 100% outcomes-related payments model, meaning the Council will pay only for outcomes achieved; social investment is welcomed though not required if providers can cover service costs prior to outcomes payments. The contract term is four years with an option to extend for a further two years, and the estimated value for the initial four-year period is up to £12.8 million (excluding any extension).