Victims of Crime User Satisfaction Survey Service for British Transport Police
British Transport Police · Awarded contract
AwardedVictims of Crime User Satisfaction Survey Service for British Transport Police
Awarded 30 Jun 2022
Awarded30 Jun 2022
Value£151,384.32
AgencyBritish Transport Police
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 2y 4mo ago2y term
Awarded 30 June 2022Expired 29 June 2024
About
British Transport Police awarded a contract to Opinion Research Services Limited for the provision of a monthly user satisfaction survey with victims of crime, conducted online and through telephone interviews.
The survey measures victim satisfaction with British Transport Police interactions and feeds into the Force's Management Information.
The contract commenced on 1 July 2022 and was set to expire on 30 June 2023, with an optional extension period of 12 months until a maximum of 30 June 2024.
British Transport Police exercised its right to utilise the optional extension period.
The contract value is £151,384.32.
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Victims of Crime User Satisfaction Survey Service for British Transport Police
Won by OPINION RESEARCH SERVICES LIMITED · British Transport Police
£151Kawarded
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Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare · Closes 9 Nov 2026
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