Victim Satisfaction Surveys for Yorkshire and Humber Police
Yorkshire and Humber Police Procurement (Y&HPP) · Awarded contract
AwardedVictim Satisfaction Surveys for Yorkshire and Humber Police
Awarded 16 Dec 2020
Awarded16 Dec 2020
Value£300,000.00
SupplierSMSR Ltd
RegionUnited Kingdom
CategoryPublic Safety & Security
Ended 2y 11mo ago2y 12mo term
Awarded 16 Dec 2020Expired 15 Dec 2023
About
Yorkshire and Humber Police Procurement (Y&HPP) awarded a contract to SMSR Ltd for public engagement and satisfaction surveys.
The contract requires SMSR Ltd to contact victims of crime and obtain their views on their interaction with the Police, using User Satisfaction Surveys.
The information gathered is used to improve victim satisfaction with the Police.
Although User Satisfaction Surveys are no longer mandatory for all forces, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of Forces performance frameworks and strategies.
The contract value is AUD 300,000.
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Victim Satisfaction Surveys for Yorkshire and Humber Police
Won by SMSR Ltd · Yorkshire and Humber Police Procurement (Y&HPP)
£300Kawarded
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