Bilingual Victim Satisfaction and Public User Surveys for North Wales Police
Police and Crime Commissioner for North Wales Police & North Wales Police · Awarded contract
AwardedBilingual Victim Satisfaction and Public User Surveys for North Wales Police
Awarded 31 Aug 2023
Awarded31 Aug 2023
Value£128,000.00
SupplierOpinion Research Services
RegionWales
CategoryPublic Safety & Security
Expires in 1y 10mo5y term, 64% elapsed
Awarded 31 Aug 2023Expires 31 Aug 2028
About
The Police and Crime Commissioner for North Wales Police & North Wales Police awarded a contract to Opinion Research Services for the provision of fully bilingual victim satisfaction and public user surveys.
The surveys are conducted by bilingual interviewers capable of conducting interviews in Welsh and English equally, with the language of preference initiated based on prior records and the ability for respondents to switch languages during the same call.
The contract value is £128,000.
Similar open tenders12
TenderCloses
Wales Hate Support Centre — 4-Year Hate Crime Support and Advocacy Service from 1 April 2027Public Services & Welfare
23 Nov 2026
Crisis Worker Service for Sexual Assault Referral Centres – South Wales, Gwent & Dyfed PowysHealth & Medical
16 Nov 2026
Sport Wales Human Resources Platform – Modern Bilingual Accessible HR SystemIT & Software
04 Dec 2026
National Police Language Services DPS – Interpreting & Translation (Face-to-Face, Telephone, BSL, Video, Managed)Public Safety & Security
14 Sep 2027
Language Services Dynamic Purchasing System – Leicestershire Police for UK Police Forces and Home OfficePublic Safety & Security
30 Aug 2027
Conversion Practices Victim Support Service – Development, Setup and Helpline/Website IntegrationPublic Services & Welfare
09 Nov 2026
Estyn Bilingual Recruitment and Culture Campaign – Development and DeliveryConsultancy & Legal
27 Nov 2026
Bilingual Integrated Marketing and Behaviour‑Change Campaign for RHOI – Pilot in Bala & Betws‑y‑CoedConsultancy & Legal
30 Nov 2026
Leicestershire Police Language Services DPS for UK Police Forces and Home Office Border & Immigration EnforcementPublic Safety & Security
31 Aug 2027
Counselling and Talking Therapy for Adult and Young Victims of Crime – York & North YorkshireHealth & Medical
27 Nov 2026
Interactive Bilingual Digital Storyboards & Wildlife Engagement Network – Bannau Brycheiniog National Park Visitor CentreIT & Software
27 Nov 2026
South Yorkshire Biannual Longitudinal Resident Perception SurveyResearch & Development
30 Nov 2026
Other similar contracts12
Contract and supplierAwarded value
Victim Insight Surveys for Dyfed Powys PolicePublic Safety & SecurityOpinion Research Swansea Ltd
$159,145
Victims of Crime User Satisfaction Survey Service for British Transport PolicePublic Safety & SecurityOpinion Research Swansea Ltd
$157,387.08
User Satisfaction Surveys for Surrey PolicePublic Safety & SecurityOpinion Research Services Ltd
$271,387
Victims Satisfaction Surveys for Police Service to Crime VictimsPublic Safety & SecurityKantar Public UK Limited
$4,888,158.5
Victim of Crime User Satisfaction Survey Services for British Transport PoliceConsultancy & LegalOPINION RESEARCH SERVICES LIMITED
$93,885
Victims of Crime User Satisfaction Survey Service for British Transport PoliceConsultancy & LegalOPINION RESEARCH SERVICES LIMITED
$151,384.32
Award of Victim Referral Service for North Wales Police and Dyfed Powys PolicePublic Services & WelfareVictim Support
$2,650,000
Provision of Victim Satisfaction and Public Confidence Surveys for Warwickshire PoliceConsultancy & LegalSMSR Ltd
$199,500
Provision of Victim Help Centre Services for North WalesPublic Services & WelfareVictim Support
$810,000
Provision of Welsh/English Translation Services for North Wales Fire & Rescue ServiceConsultancy & LegalAtebol
$150,000
Telephone-Based User Satisfaction Surveys for Police and Crime Commissioner for LincolnshirePublic Safety & SecurityLecistershire Police
$26,500
Victim Satisfaction Surveys for Yorkshire and Humber PolicePublic Safety & SecuritySMSR Ltd
$300,000
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find public safety and security tenders in Wales in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Bilingual Victim Satisfaction and Public User Surveys for North Wales Police
Won by Opinion Research Services · Police and Crime Commissioner for North Wales Police & North Wales Police
£128Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new public safety and security tenders
Wales Hate Support Centre — 4-Year Hate Crime Support and Advocacy Service from 1 April 2027Public Services & Welfare · Closes 23 Nov 2026
Crisis Worker Service for Sexual Assault Referral Centres – South Wales, Gwent & Dyfed PowysHealth & Medical · Closes 16 Nov 2026
From your alert: Public Safety & Security
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Opinion Research Services and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins public safety and security contracts in Wales?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get public safety and security tenders in Wales by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
