User Research Call-Off Contract Awarded to IBM United Kingdom Limited by Department for Work and Pensions
Department for Work and Pensions · Awarded contract
AwardedUser Research Call-Off Contract Awarded to IBM United Kingdom Limited by Department for Work and Pensions
Awarded 21 Feb 2022
Awarded21 Feb 2022
Value£2,820,000.00
SupplierIBM United Kingdom Limited
RegionNorth East
CategoryConsultancy & Legal
Ended 2y 9mo ago1y 12mo term
Awarded 21 Feb 2022Expired 20 Feb 2024
About
Department for Work and Pensions awarded a contract to IBM United Kingdom Limited for user research services to support evidence-driven and user-centred development of tools and services.
The contract, valued at £2,820,000, covers expert support as and when required for specific pieces of work, including selecting appropriate methods and tools to turn research insights into recommendations aligned with DWP strategic goals.
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