Birmingham City Council · Awarded contract
Awarded

Tenant Satisfaction Measures Surveys for Birmingham City Council

Awarded 20 Dec 2024

View live tenders
Awarded20 Dec 2024
Value£84,025.00
RegionWest Midlands
CategoryConsultancy & Legal
Ended 7mo ago1y 3mo term
Awarded 20 Dec 2024Expired 31 Mar 2026

Birmingham City Council awarded a contract to Acuity Research & Practice Limited for conducting Tenant Satisfaction Measures surveys in line with the Regulator of Social Housing's Consumer Standards.

The contract, valued at AUD 84,025, commenced in December 2024 for a period of 16 months to 31st March 2026, with an option to extend for a further year.

The surveys aim to ensure compliance with annual TSM requirements and assist the Council in identifying and addressing areas of tenant dissatisfaction to drive service improvements.

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