Telephone Annual Travel Satisfaction Survey for South Yorkshire Passenger Transport Executive
Awarded 01 Nov 2019
About
South Yorkshire Passenger Transport Executive awarded a contract to Marketing Means (UK) Limited for a telephone-based annual travel survey to track passenger satisfaction and travel behaviours on bus, tram, and train services in South Yorkshire.
The survey replaced the postal self-completion travel survey conducted since 2005, capturing passenger satisfaction, customer profiling, and customer characteristics.
The contract value was £16,000.
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