Telephone Annual Travel Satisfaction Survey for South Yorkshire Passenger Transport Executive

Awarded 01 Nov 2019

View live tenders
Awarded01 Nov 2019
Value£16,000.00
RegionUnited Kingdom
CategoryTransport & Logistics
Ended 6y ago1y term
Awarded 1 Nov 2019Expired 31 Oct 2020

South Yorkshire Passenger Transport Executive awarded a contract to Marketing Means (UK) Limited for a telephone-based annual travel survey to track passenger satisfaction and travel behaviours on bus, tram, and train services in South Yorkshire.

The survey replaced the postal self-completion travel survey conducted since 2005, capturing passenger satisfaction, customer profiling, and customer characteristics.

The contract value was £16,000.

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