Passenger Satisfaction Telephone Survey for South Yorkshire Bus, Tram, and Train

Awarded 01 Nov 2017

View live tenders
Awarded01 Nov 2017
Value£25,000.00
RegionUnited Kingdom
CategoryTransport & Logistics
Ended 8y ago12mo term
Awarded 1 Nov 2017Expired 31 Oct 2018

South Yorkshire Passenger Transport Executive awarded a contract to Opinion Research Services Ltd for a telephone survey to track passenger satisfaction and travel behaviours on bus, tram, and train in South Yorkshire.

The survey replaces the postal self-completion travel survey conducted since 2005, capturing passenger satisfaction, customer profiling, and customer characteristics.

The contract value is AUD 25,000.

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