Research on HMRC Debtors' Understanding of Credit Ratings and Compliance
Awarded 27 Jan 2015
About
H M Revenue & Customs awarded a contract to IFF Research for research on HMRC debtors' knowledge of credit ratings and its relation to compliance.
The research aimed to understand the extent to which payment behaviour of HMRC debtors is influenced by their understanding of credit scores, with objectives including assessing customers' level of understanding and concern about credit scores, whether they believe tax debt affects credit scores, and whether credit scoring factors into debt payment decisions.
The contract value was £44,360.
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