Research into Public Understanding of UK Customs Allowances and Postal Rules
Awarded 29 Jun 2017
About
HM Revenue & Customs awarded a contract to Ipsos MORI for research to understand how well UK passengers understand current allowances and restrictions on goods brought back to the UK from Europe and the rest of the world, and how well individuals understand the rules, guidance and duties associated with posting items to and from the EU and the rest of the world.
The research consisted of a series of qualitative interviews with members of the public as well as analysis of survey data.
The contract value was AUD 28,182.
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