Provision of Statutory Social Care and Health Complaints Advocacy Services in Devon and Torbay
Awarded 30 Jun 2024
About
Devon County Council awarded a contract to Living Options Devon and NYAS for the provision of statutory social care and health (NHS) complaints advocacy services for adults and children in Devon and Torbay.
The contract, valued at £4,421,269, was divided into two lots: Lot 1 covered statutory adult social care and health complaints advocacy, supporting adults in receipt of social care who require NHS complaints advocacy, in line with the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, and Health and Social Care Act 2012.
Lot 2 covered children and young people's advocacy, ensuring that looked-after children, including homeless young people aged 16-17 and those in secure accommodation, receive support to express their wishes and feelings in care planning and review processes, as required under the Children Act 1989.
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