Awarded

Provision of Social Welfare Advice and Legal Services for Debt, Welfare Benefits, and Housing

Awarded 31 May 2017

View live tenders
Awarded31 May 2017
Value£340,000.00
RegionNorth West
CategoryPublic Services & Welfare
Ended 8y 7mo ago10mo term
Awarded 31 May 2017Expired 30 Mar 2018

Rochdale Metropolitan Borough Council awarded a contract to Citizens Advice Bureau for the provision of social welfare advice and legal services covering debt, welfare benefits, and housing issues to residents of the borough, often among the most vulnerable.

The service is delivered via telephone, digital, and face-to-face channels across 10 venues, with the supplier also representing and accompanying clients in court.

The supplier must use a combination of paid staff and unpaid volunteers to meet the service specification, which dictates delivery and funding.

The contract value is £340,000.

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