Awarded

Award of Advice and Information Services to Citizens Advice Calderdale

Awarded 31 Mar 2024

View live tenders
Awarded31 Mar 2024
Value£1,475,000.00
RegionYorkshire and The Humber
CategoryConsultancy & Legal
Expires in 2y 5mo5y term, 52% elapsed
Awarded 31 Mar 2024Expires 30 Mar 2029

The Borough Council of Calderdale awarded a contract to Citizens Advice Calderdale for advice and information services for people in Calderdale, offering a general advice service accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest with particularly high needs.

The service provides access to advice and information across the main areas of civil law covered by the Advice Services Alliance at Advice and Advice with Casework levels: Consumer/General contract, Welfare Benefits, Debt, Employment, Health and Community Care, Housing, and Immigration/Nationality.

The provider must deliver a responsive, contemporary service able to adapt to changing needs due to legislative or benefit entitlement changes and demographic trends.

The contract value is £1,475,000.

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