Provision of Qualitative Patient Experience Intelligence via Helpline to Care Quality Commission
Care Quality Commission · Awarded contract
AwardedProvision of Qualitative Patient Experience Intelligence via Helpline to Care Quality Commission
Awarded 31 Mar 2015
Awarded31 Mar 2015
Value£30,000.00
SupplierThe Patients Association
AgencyCare Quality Commission
RegionUnited Kingdom
CategoryHealth & Medical
Ended 10y 7mo ago1y term
Awarded 31 Mar 2015Expired 30 Mar 2016
About
Care Quality Commission awarded a contract to The Patients Association for the provision of a continuous feed of qualitative intelligence about people's experiences of care at named health and social care services in England.
The supplier, a national voluntary organisation operating a telephone helpline, will submit experiences through CQC's Share Your Experience form.
The contract value is AUD 30,000.
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Provision of Qualitative Patient Experience Intelligence via Helpline to Care Quality Commission
Won by The Patients Association · Care Quality Commission
£30Kawarded
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External Evaluation of the Continuous Improvement Programme 2026-29 for Adult Social Care (Partners in Care and Health)Consultancy & Legal · Closes 2 Dec 2026
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Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
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