Provision of Qualitative Customer Experience Research for FSCS

Awarded 11 Oct 2015

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Awarded11 Oct 2015
Value£39,960.00
SupplierInvigor8
RegionUnited Kingdom
CategoryConsultancy & Legal
Ended 10y 10mo ago3mo term
Awarded 11 Oct 2015Expired 31 Dec 2015

FINANCIAL SERVICES COMPENSATION SCHEME LTD awarded a contract to Invigor8 for the provision of qualitative customer experience research.

The contract, valued at AUD 39,960, aimed to determine how the FSCS can improve its customer experience and whether it is using the right measures to evaluate customer satisfaction and customer trust.

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