Provision of Out of Hours Call Monitoring Services to LiveWest Homes Limited
LiveWest Homes Limited · Awarded contract
AwardedProvision of Out of Hours Call Monitoring Services to LiveWest Homes Limited
Awarded 31 Aug 2020
Awarded31 Aug 2020
Value£450,000.00
SupplierMango Direct Marketing Ltd
AgencyLiveWest Homes Limited
RegionSouth West
CategoryPublic Services & Welfare
Ended 4y 7mo ago1y 7mo term
Awarded 31 Aug 2020Expired 30 Mar 2022
About
LiveWest Homes Limited awarded a contract to Mango Direct Marketing Ltd for the provision of out of hours call monitoring services.
The contract, valued at £450,000, covers the monitoring and handling of calls outside standard operating hours.
Similar open tenders12
TenderCloses
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare
16 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare
16 Nov 2026
Emergency Call Monitoring Telephone Answering Service – Broadland & Orwell Housing AssociationsPublic Safety & Security
27 Nov 2026
Out-of-Hours Gas Service Checks for Domestic Properties – Derby HomesPublic Services & Welfare
25 Nov 2026
Mobility Units Installation, Repair and Maintenance for Council Housing – North & South Call-off ContractsHealth & Medical
25 Nov 2026
Concierge and Rapid Response Security Services for Look Ahead Care, Support and HousingPublic Safety & Security
20 Nov 2026
AI Acoustic Monitoring Services for Care Homes – Isle of Wight (Apr 2027–Mar 2030)Health & Medical
11 Nov 2026
Full Housing Management Service for Six Tenanted Council Properties – Liverpool City CouncilPublic Services & Welfare
18 Nov 2026
Internal Audit Services for Lifestone Homes Group – Commencing 2027/28, 3–5 Year ContractConsultancy & Legal
13 Nov 2026
24/7 Emergency Homeless Accommodation (May Place) and Targeted Rough Sleeping Outreach — Basingstoke and Deane 2027–2030Public Services & Welfare
26 Nov 2026
General Building Maintenance, Emergency Callouts and Cyclical Redecoration – 2026Construction
20 Nov 2026
Housing Maintenance Support Contracts — Wolverhampton Homes (Planned North North & South; Citywide Responsive)Construction
14 Dec 2026
Other similar contracts12
Contract and supplierAwarded value
Award of Secondary Contact Centre Call Handling Service to Mango Direct Marketing LtdPublic Services & WelfareMango Direct Marketing Ltd
$246,240
24-Hour Call Monitoring Services for Westminster City CouncilPublic Safety & SecurityWORCESTERSHIRE TELECARE LIMITED
$204,600
Out of Hours Call Handling Services for Network Homes ResidentsPublic Services & WelfareNorse Commercial Services Limited
$480,000
Out-of-Hours Call Handling Services for Citizen HousingPublic Services & WelfareORBIS PROTECT LIMITED
$476,282.88
Out-of-Hours Call Handling Service for AmicusHorizon ResidentsPublic Services & WelfareOrbis Protect Ltd
$200,000
Call Monitoring Services for Social Care Alarms and Out-of-Hours Emergency RepairsPublic Services & WelfareTunstall Response Ltd
$100,000
Out of Hours Call Handling Service for Network Homes ResidentsPublic Services & WelfareOrbis Protect Limited
$275,000
Out of Hours Call Handling Service for Hightown Housing AssociationPublic Services & WelfarePinnacle Connect Limited
$9,000
Out-of-Hours Call Handling Service for Victory Housing TrustPublic Services & WelfareHousing Worx Limited
$27,000
Provision of Out of Hours Call Handling Service by Mears LimitedPublic Services & WelfareMears Limited
$39,600
Out of Hours Call Handling Service for West Kent Housing AssociationPublic Services & WelfareCareium UK Limited
$17,700
Call Monitoring Services for Independent Living Customers by One Vision HousingPublic Services & WelfarePPP Taking Care
$68,385.64
Unlock the full platform.
7 days free, then £36/GBP per month. Cancel anytime.
What you get
Find
Find public services and welfare tenders in South West in one place.
We monitor central, devolved and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, region and area, or view open tenders on a map.
Provision of Out of Hours Call Monitoring Services to LiveWest Homes Limited
Won by Mango Direct Marketing Ltd · LiveWest Homes Limited
£450Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new public services and welfare tenders
Out-of-Hours Emergency Housing Options Telephone Service for Local AuthorityPublic Services & Welfare · Closes 16 Nov 2026
Local Authority Out-of-Hours Emergency Telephone Homelessness Support Service for Households at RiskPublic Services & Welfare · Closes 16 Nov 2026
From your alert: Public Services & Welfare
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance£20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value£1.2M – £1.8M
Most likely bidderFacilities firm
Market
Follow Mango Direct Marketing Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and buyer profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceBuyer · 38 contracts
£30.5Mawarded, 12 months
Halvern Facilities8 contracts£12.4M
Orrin Clinical5 contracts£9.1M
Tessel Cleaning Co11 contracts£6.8M
Wexby Linen14 contracts£2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovBot
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Who wins public services and welfare contracts in South West?
Top suppliers by awarded value
1
2
3
Ask about tenders, suppliers or public bodies
Get started
Get public services and welfare tenders in South West by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then £36/GBP per month
