Provision of Green Deal Ombudsman and Investigation Services
Awarded 16 Jun 2022
About
Department of Business Energy and Industrial Strategy awarded a contract to The Ombudsman Service for the provision of Green Deal Ombudsman and investigation services.
The contract, valued at £100,000, supports the statutory duty under the Green Deal Framework Regulations 2012 to operate a Green Deal Ombudsman Scheme.
The service investigates and considers complaints of alleged breaches of the Framework Regulations, serving as a first route of complaint resolution when initial parties have not satisfactorily resolved the issue, and is an important step in applying sanctions.
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