Provision of Green Deal Ombudsman and Investigation Services
Awarded 13 Jun 2017
About
The Department for Business, Energy & Industrial Strategy (BEIS) awarded a contract to The Ombudsman Services Limited for the administration of the Green Deal Ombudsman and Investigation Service (OIS) from 14 June 2017.
The Green Deal was a framework allowing consumers to take out 'pay as you save' loans for energy efficiency and microgeneration measures, repaid through electricity bills.
The OIS provides an independent customer redress process for issues with Green Deal Plans, forming an essential part of the customer redress landscape.
The contract value is £330.
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