Provision of Customer Relationship Management Solution and Associated Services to Leicester City Council
Leicester City Council · Awarded contract
AwardedProvision of Customer Relationship Management Solution and Associated Services to Leicester City Council
Awarded 30 Sep 2015
Awarded30 Sep 2015
Value£1,400,000.00
SupplierFirmstep Limited
AgencyLeicester City Council
RegionEast Midlands
CategoryIT & Software
Ended 10y 10mo ago3mo term
Awarded 30 Sept 2015Expired 1 Jan 2016
About
Leicester City Council awarded a contract to Firmstep Limited for the provision of a Customer Relationship Management System, including training, implementation, system support, maintenance, and ongoing development, as well as additional functionality on a non-exclusive basis as called off over the contract term.
The contract value is AUD 1,400,000.
The contract was procured through a competitive procedure with negotiation, with an initial term of four years and an option to extend for a further six years in two-year periods.
The expected commencement date was 1 October 2015, with a go-live date no later than 1 January 2016.
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Provision of Customer Relationship Management Solution and Associated Services to Leicester City Council
Won by Firmstep Limited · Leicester City Council
£1.4Mawarded
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