Provision of Additional Test & Protect Call Centre Capacity for NHS National Services Scotland
Awarded Unknown
About
The Common Services Agency (more commonly known as NHS National Services Scotland) ("NSS") awarded a contract to Pursuit Digital Ltd for additional Test & Protect call centre capacity.
This contract award formed part of an interim service solution that safeguarded the existing high standard of service at Scotland’s National Contact Tracing Centre while freeing NHS colleagues to return to vital front-line services.
The award further enhanced resilience, supported maximum value for NHS Scotland, and enabled the National Contact Tracing Centre to swiftly scale resource up or down to support Scotland’s Test and Protect programme.
The contract value was AUD 10,200,000.
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