Provision of 24/7 Telecare Alarm Monitoring and Response Services for Cambridgeshire County Council
Cambridgeshire County Council · Awarded contract
AwardedProvision of 24/7 Telecare Alarm Monitoring and Response Services for Cambridgeshire County Council
Awarded 30 Sep 2020
Awarded30 Sep 2020
Value£160,600.00
RegionUnited Kingdom
CategoryHealth & Medical
Ended 2y 1mo ago4y term
Awarded 30 Sept 2020Expired 29 Sept 2024
About
Cambridgeshire County Council awarded a contract to Astraline - Part of Johnnie Johnson Housing Trust Ltd for the provision of an Alarm Receiving Centre (ARC) to monitor digital telecare alarms 24/7/365 and instigate appropriate responses.
The contract, valued at £160,600, is structured as a framework with three lots: Lot 1 for monitoring telecare alarms, Lot 2 for outbound calling service, and Lot 3 for monitoring deviations in daily activity.
The service supports the Technology Enabled Care Service (TEC) in simplifying Lifeline provision for customers, preparing for the digital switchover, and enhancing preventative outcomes across Cambridgeshire for all age groups and client groups.
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Provision of 24/7 Telecare Alarm Monitoring and Response Services for Cambridgeshire County Council
Won by Astraline - Part of Johnnie Johnson Housing Trust Ltd · Cambridgeshire County Council
£161Kawarded
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Cambridgeshire County Council – Technology Enabled Care Approved Provider List for Community Alarm ServicesPublic Services & Welfare · Closes 30 Apr 2029
Cumberland Council Telecare & Assistive Technology Service Recommissioning — Pre‑Market Engagement (June 2027)Health & Medical · Closes 27 Nov 2026
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